SHIPPING & RETURNS

Return Policy

At [Your Chiropractic Clinic Name], we want you to be completely satisfied with your experience. If you are not happy with a product or service you purchased, we offer the following return policy:

  • Products: You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to an error on our part (e.g., incorrect or defective items), we will also cover the return shipping costs.

  • Services: If you are not satisfied with a service received, please contact us within 30 days of your appointment, and we will do our best to resolve the issue or discuss any necessary adjustments to future sessions.

  • Refund Processing: You should expect to receive your refund within 4 weeks of returning your product or resolving the service matter. This time frame includes transit time for returns (5-10 business days), processing time (3-5 business days), and the time it takes for your bank to process the refund (5-10 business days).

To initiate a return, please reach out to our team with your order number and details of the product or service you wish to return. We will respond promptly with further instructions.

Shipping Policy

We offer shipping to virtually any address. However, some products may have shipping restrictions, particularly international orders, and certain items cannot be shipped internationally.

  • Shipping Estimates: When you place an order, we will provide an estimated shipping and delivery date based on the availability of the products you selected and the shipping method you choose. Please note that delivery estimates may vary depending on the shipping provider selected.

  • Weight-Based Shipping: Shipping rates are weight-based. You can find the weight of an item on its product page, and shipping rates will be calculated accordingly. Shipping costs will reflect the weight of your order and will be rounded up to the next full pound for consistency.

If you have any questions about shipping or need help with an order, feel free to contact us, and we will be happy to assist you.