PRIVACY & POLICY

At Online Back Health, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that we collect, how we use it, and your rights regarding your personal data.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that we request and the reasons for requesting it will be made clear at the point of collection.

If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send, and any other information you choose to provide.

When you register for an account or schedule an appointment, we may ask for your contact details, including but not limited to your name, phone number, email address, and health-related information necessary for your chiropractic care.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, for customer service, updates, and marketing purposes

  • Schedule and confirm appointments

  • Send you emails regarding appointment reminders, wellness tips, and promotional offers

  • Prevent fraud and enhance security

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), California consumers have the right to:

  • Request disclosure of the categories and specific pieces of personal data collected

  • Request deletion of personal data collected

  • Opt-out of the sale of personal data (we do not sell personal data)

If you make a request, we have one month to respond. To exercise these rights, please contact us.

GDPR Data Protection Rights

We would like to ensure you are fully aware of your data protection rights under the General Data Protection Regulation (GDPR). Every user is entitled to the following:

  • The right to access – Request copies of your personal data (a small fee may apply)

  • The right to rectification – Request correction of inaccurate or incomplete information

  • The right to erasure – Request deletion of personal data, under certain conditions

  • The right to restrict processing – Request limitation on the processing of your personal data, under certain conditions

  • The right to object to processing – Object to our processing of your personal data, under certain conditions

  • The right to data portability – Request transfer of your collected data to another organization or directly to you, under certain conditions

If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

Third-Party Privacy Policies

Our Privacy Policy does not apply to third-party advertisers or websites that may be linked from our site. Please review their respective privacy policies for more information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page, with the updated date at the top.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at: Online Back Health